Internal Communication Manager

Mission and Key Tasks

As the Group Internal Communications Manager you develop the internal communications strategy in close collaboration with the key stakeholders: EMC, HR and Strategy team. You own the internal communciation roadmap, leading the initiatives to improve impact and reach towards all target audiences. As the Group Internal Communciations Manager you own all corporate internal channels and events, and ensures a good liaison with the local internal communications initiatives to strengthen the communication cascade top-down and bottom-up. 

What are your main tasks?

• Elevate and grow internal communications that engages people and aligns with Ontex’s business strategy & priorities. 
• Develop strategies and execute internal communications plans that connect Ontex’s leaders and employees, engages them in Ontex’s business and keeps them informed and inspired.
• Act as a business partner for Strategy and HR communications, with focus on the Ontex strategy, culture, purpose and other people priorities
• Manage the corporate internal events such as townhall sessions, leadership summits, …
• Oversee the development and evaluation (including user adoption, user experience, content publishing and data analytics) of the corporate internal channels, a.o. the corporate intranet.
• Build internal communication capabilities across organization (EMC, ELT, People Managers, Function Leaders), incl. the creation of pragmatic communication guidelines and tools for leaders, coaching and support. 
• Copywriting of all corporate internal messaging such as quarterly updates, inspirational news articles, CEO speeches and written messages, strategic announcements … ensuring that all content speaks to the internal audiences, is correct, current and relevant. 

Background and Experience

• Master’s or bachelor’s degree in communication or public relations or equivalent by experience.
• +8 years of progressive experience within corporate internal communications, with demonstrated success in leading and implementing comprehensive communication strategy and plans and event management. 
• Change communications and crisis communications management experience required. 
• Experience in stock-listed companies of comparable scope and scale (multiple sites across Europe and North America with a mix of blue and white collar employees). 
• Knowledge of Sharepoint and new communication technologies and tools (eg. AI, Adobe Creative, Canva, video editing) is a plus
• Fluency (written and oral) in English. Fluency in Dutch is a plus.
• Strong executive presence and demonstrated leadership, collaboration, and gravitas. 
• Business acumen and keen interest in representing all stakeholders when building and implementing communications plans and initiatives. 
• Great storytelling and written communications skills across a wide range of platforms. English copywriting required. 
• Strong project management expertise, with experience managing multiple workstreams, various stakeholders, tight deadlines and changing requirements. 
• Inspired by change, transformation and the opportunity to impact business results and culture.