Customer Logistics Manager UK, ROI

As a Customer Logistics Manager you are in charge of overseeing the customer supply chain operations of the business unit UK-ROI. You ensure customers receive their orders on time and in full, while using the most efficient and effective cost-to-serve model. You are the SPOC for any logistics queries related to the customer supply chain of the retail and healthcare markets UK-ROI.

Main tasks:

• Leading and developing the Healthcare customer logistics team in Corby and the Warehouse & Transport team in Belgium
• Continuously monitoring the customer specific E2E supply chain and deliver effective support to avoid supply disruptions and ensure perfect order fulfillment
• Performance measurement and management of the relevant logistics provider in the customer supply chain
• Improve supply chain relevant KPI´s and cost-to-serve in cooperation with the respective commercial teams
• Manage the logistics budget for the customer supply chain and drive cost initiatives to reduce overall EUR/m3

Requirements:

• Master's degree in economics, engineering,… or equivalent by experience
• Minimum 10 years of experience with logistics and customer service processes in an international context
• Excellent knowledge of English
• Willing to make occasional short trips within Europe
• Key user knowledge and experience in SAP SD module is a must
• Experience in a broader context of supply chain (planning, forecasting, purchasing, logistics…)
• Results-oriented and customer minded, able to identify and implement meaningful continuous improvement opportunities
• Good communication skills with all levels of an organization