Head of Quality Laboratory

📍 Location: Stokesdale NC
🏢 Company: Ontex

Lead Quality. Drive Excellence. Make an Impact.

At Ontex, we’re driven by purpose—to deliver high-quality hygiene solutions that improve everyday life. We are looking for a Head of Quality Laboratory who is passionate about quality, precision, and team leadership to take our laboratory operations to the next level.

If you thrive in a fast-paced manufacturing environment, enjoy solving complex challenges, and are ready to lead a team that ensures excellence from raw materials to finished product, this is your opportunity to make a meaningful impact.

Your Impact at Ontex

As our Head of Quality Laboratory, you will play a critical leadership role in ensuring that all materials and finished products meet strict quality, safety, and regulatory standards. You’ll lead laboratory operations, guide a skilled team, and partner cross-functionally to uphold and continuously improve product quality.

What You’ll Do

Leadership & Team Development

• Lead, coach, and develop a team of Quality Lab Technicians
• Build capabilities aligned with global Ontex standards and best practices
• Set clear priorities and ensure effective workload planning

Quality & Compliance Excellence

• Ensure compliance with GMP, GLP, GDP, ISO standards, and all safety regulations
• Maintain an audit-ready laboratory, delivering zero major or critical findings
• Oversee calibration programs and ensure accuracy of all lab equipment

Operational Effectiveness

• Organize and optimize laboratory activities to support production and supply chain needs
• Ensure raw material and finished product testing meets defined inspection plans
• Own the product release process and support risk assessments for non-conforming materials
• Monitor lab KPIs, identify trends, and drive continuous improvement

Problem Solving & Continuous Improvement

• Lead root cause analysis for material or product deviations
• Improve non-routine testing methods and laboratory processes
• Ensure timely closure of non-conformities and action plans

Cross-Functional Collaboration

• Partner with teams across Production, R&D, Technical Services, Maintenance, Logistics, and Quality
• Align with global Ontex laboratory standards and share best practices across sites

What You Bring

Education & Experience

• Bachelor’s degree (or equivalent experience) in a technical field; Chemistry/Chemical background preferred
• 2–5 years of experience in a laboratory environment, ideally within manufacturing

Technical Expertise

• Strong knowledge of Good Laboratory, Manufacturing, and Documentation Practices
• Understanding of production processes and quality control systems
• Familiarity with ERP/SAP systems and MS Office tools

Leadership & Core Skills

• Strong analytical mindset and attention to detail
• Effective communicator with the ability to influence across teams
• Proven organizational and prioritization skills
• Team-oriented leader with strong people management capabilities

Why Join Ontex?

• Be part of a global organization committed to innovation and sustainability
• Lead a critical function that directly impacts product quality and customer satisfaction
• Work in a collaborative, cross-functional environment where your voice matters
• Opportunities to grow, develop, and make a real difference

Ready to Lead?

If you’re ready to take ownership of quality excellence and lead a high-performing laboratory team, we’d love to hear from you.

👉 Apply today and help us deliver quality people can trust.